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The ‘E’ is Missing from North Macedonia’s ‘E-Services’

North Macedonia’s public services have gone digital. Only they haven’t.Digitalisation has become a buzz word in North Macedonia, where for two decades politicians have rolled out digital reforms, opened so-called ‘One-Stop Shops’ and promoted ‘E-services’. Yet public registries remain unconnected, procedures are complicated – bordering on absurd – and the …

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